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Customer Care


Pacific Legacy Homes is committed to customer satisfaction.  We will go the extra mile for you to ensure that all facets of your new home purchasing experience meet the highest expectations.  Therefore, we place a high priority on your warranty questions and service requests.

We have constructed your home with carefully selected materials and the effort of experienced craftsmen and laborers under the supervision of our field personnel.  Although this group works from detailed plans and specifications, no two homes are exactly alike—each one is unique.  Because a home is a hand-built product, each will behave differently over time.

Although quality materials and workmanship have been used in creating your new home, it requires care from the very first day.  Regular homeowner maintenance is essential to sustaining the quality for a lifetime.  In addition to routine care, minor maintenance attention provided immediately may save you from more serious, time-consuming, and sometimes costly repair later. 

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